Legal

Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how RivalEdge collects, uses, and shares information when you visit our website, request early access, subscribe to our service, or use competitor offer monitoring reports.

Information We Collect

We may collect contact information such as your name, email address, company name, store URL, competitor URLs, plan selection, support messages, and other information you choose to provide. We may also collect usage, device, log, and analytics data from our website and service.

How We Use Information

We use information to provide RivalEdge reports and alerts, configure monitoring, respond to support requests, process billing, improve the product, prevent abuse, understand website performance, and communicate with you about the service.

Competitor and Store Data

Store URLs, competitor URLs, tracked pages, and monitoring preferences are used to generate reports and provide the service. We do not sell this information. We may use aggregated or de-identified learnings to improve RivalEdge.

Payments

Payments may be processed by third-party payment providers. RivalEdge does not store full payment card details on its own systems. Payment processors handle billing data according to their own terms and privacy policies.

Cookies and Analytics

We may use cookies, similar technologies, and analytics tools to understand traffic, improve pages, remember preferences, and measure interest in the service. You can control cookies through your browser settings.

Sharing Information

We may share information with service providers who help us host, operate, analyze, email, support, and bill for RivalEdge. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

Data Retention

We keep information only as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Choices

You may request access, correction, deletion, or export of personal information by contacting us. Some information may need to be retained where required by law or legitimate business needs.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

External Links

Our website or reports may include links to third-party websites. We are not responsible for the privacy practices or content of those third-party services.

Contact

Questions about this Privacy Policy can be sent to hello@rivaledge.co.